PRIVACY POLICY
1. Introduction
This Privacy Policy explains how we collect, use, share and protect personal information about you when you use the Playdash website (the “Platform”). By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.
2. Who we are
The Platform is operated under the “Playdash” brand by PD Tech Solution. The Platform is operated on our behalf by GR8-TECHNOLOGY LIMITED which holds an online betting and gaming license issued by the Anjouan Gaming Board. If you have any questions about this Policy, please contact us at [email protected].
3. What personal information we collect
We collect personal information that you give us when you register or use the Platform, information we collect automatically when you interact with our services, and information we receive from trusted third parties who help us provide the Platform (for example, identity verification and payment providers). The information we collect includes your identity and contact details, account and login information, financial and transaction information, verification documents, and communications you send us.
4. Why we use your personal information
We use your personal information to provide the Platform, manage your account, verify your identity and age, process your transactions, keep the Platform safe, comply with our legal and regulatory obligations, provide customer support, support responsible gambling, and (with your consent) send you marketing and promotional messages.
5. Legal basis
We use your personal information where we need to do so to provide our services to you, to comply with our legal obligations, to protect our legitimate interests (such as preventing fraud and keeping our Platform secure), or where you have given us your consent.
6. Who we share your information with
We may share your personal information with our service providers, regulatory authorities, and other parties where we are legally required to do so. We do not sell your personal information.
7. How long we keep your information
We keep your personal information for as long as we need it to provide the Platform, to comply with our legal and regulatory obligations, and to resolve any disputes. When we no longer need your information, we will securely delete or anonymize it.
8. How we protect your information
We use appropriate technical and organizational measures to protect your personal information, including encryption, access controls and regular security reviews.
9. Your rights
Depending on where you are, you may have rights over your personal information, including the right to access, correct, delete or restrict the use of your information, and the right to object to certain uses. To exercise any of these rights, contact [email protected] and we will respond in line with applicable law.
10. Age restriction
The Platform is intended only for individuals aged 18 or over (or the higher legal minimum in your jurisdiction). We do not knowingly collect personal information from anyone under 18. If we become aware that we hold personal information about a minor, we will delete it.
11. Responsible gambling
We are committed to responsible gambling. We may use your personal information to apply protections such as deposit limits, cooling-off periods, reality checks and self-exclusion. You can find more information on our Responsible Gambling page.
12. Data breaches
If a personal data breach occurs that could affect your rights, we will notify the relevant authorities and, where required, notify you as well.
13. Changes to this Policy
We may update this Privacy Policy from time to time. When we make material changes, we will let you know by posting a notice on the Platform. The date at the top of this Policy tells you when it was last updated. By continuing to use the Platform after we publish an update, you accept the revised Policy.
14. Contact us
If you have questions, requests or concerns about this Privacy Policy or how we handle your personal information, contact us at [email protected].