Guide overview
A checklist for understanding self-exclusion scope, duration and support before requesting a longer break.
Ask what the request covers
Find out which account, brand or service is included and whether you must make separate requests elsewhere. Check when the exclusion starts, how long it lasts and whether it can be shortened. Do not assume one request automatically covers every operator.
Plan for account and promotion changes
Ask how balances, pending transactions and marketing messages are handled. Save confirmation of the request and avoid opening a new account to bypass it. The exact process depends on the operator and local options.
Pair the tool with support
Tell a trusted person about the plan and consider contacting a qualified gambling-support organization. If you are in immediate financial or emotional difficulty, seek local professional help. Self-exclusion is a protective tool, not a punishment.